Licensed child care center · public record
Castle Hills KinderCare
San Antonio, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.
19 state inspections, last 2 years
62 deficiencies on the state’s summary
51 high or medium-high risk
October 22, 2026 most recent inspection
The operation
- Type
- Licensed child care center
- State permit
- Full Permit, issued March 3, 2006
- Capacity
- 135 children
- Ages served
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
- Accepts child care subsidies
- Yes
- Conditions on the permit
- No
- Corrective action listed
- No
- Adverse action listed
- No
- Temporarily closed
- No
- State operation number
- 856265- 1386
Where
11814 Parliament St
San Antonio, TX 78216
Deficiencies by risk level
The state’s own summary counts for this operation, as published in the HHSC operations file.
Citations on the record
Each standard the state found not met, newest first, with its risk level and when it was corrected. Showing the newest 25 of 62.
| Inspection | Risk | Standard |
|---|---|---|
| August 4, 2026 | High | 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual State’s note: “During the investigation, it was determined a caregiver used cruel and unusual punishment by yelling and using inappropriate language towards the children.” |
| March 26, 2026 | Medium High | 746.4101(a) - Release of Children State’s note: “The investigation revealed that operation staff attempted to prevent a parent from leaving with their children in the absence of a court order.” |
| December 10, 2025 | Medium | 746.603(a)(4) - Children's Records - Immunizations State’s note: “One of ten children's records audited did not have immunizaitons on file.” |
| December 10, 2025 | Medium High | 746.1107(2) - Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion State’s note: “Four of ten personnel records audited did not have proof of educational requirements on file.” |
| July 21, 2025 | High | 746.1003(1) - Director Responsibilities - Operate in Compliance State’s note: “Management failed to deliver form 2866 child interview letter to the parents of two children interviewed by Child Care Regulation.” |
| July 21, 2025 | High | 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control State’s note: “Based on video evidence provided, a caregiver did not demonstrate good judgement when she recorded children when she was supposed to be supervising them and recorded them without the consent of the parents or guardians.” |
| July 21, 2025 | High | 746.2805(3) - Prohibited Punishments - Grabbing and Pulling State’s note: “Based on information gathered through interviews and video evidence, it was determined that staff members have grabbed and pulled children.” |
| July 21, 2025 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. Also, video evidence provided shows a caregiver videoing children and failing to intervene while children are seen climbing furniture.” |
| July 21, 2025 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. These incidents were not reported to Child Care Regulation.” |
| April 28, 2025 | Medium High | 746.3407 - Maintenance of Building, Grounds and Equipment State’s note: “At time of inspection operation was observed with debrins in the classroom cabinets and diaper changing tables.” |
| February 26, 2025 | Medium High | 746.3417(3) - Children Handwashing After Toileting or Diapering State’s note: “At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. This was corrected at inspection.” |
| February 26, 2025 | High | 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for State’s note: “At time of inspection, a toddler caregiver stated class had eleven children when they had twelve. This was corrected at time of inspection.” |
| February 13, 2025 | Medium High | 746.3417(3) - Children Handwashing After Toileting or Diapering State’s note: “At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child.” |
| February 13, 2025 | High | 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for State’s note: “At time of inspection, a toddler caregiver stated class had six children when they had seven. At time of inspection, a toddler caregiver stated they had seven children when they had eight. This was corrected at time of inspection.” |
| January 30, 2025 | High | 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children State’s note: “At time of inspection, a diaper rash spray was observed in drawer at childs reach in childrens restroom.” |
| January 30, 2025 | Medium High | 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. State’s note: “At time of inspection, one out of ten staff files did not have a current CPR/First Aid certification.” |
| January 30, 2025 | Medium High | 746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training State’s note: “At time of inspection, two out of ten staff files did not have pre-service certificate.” |
| January 30, 2025 | Medium | 746.603(a)(4) - Children's Records - Immunizations State’s note: “At time of inspection, three out of ten children files did not have immunization records.” |
| January 30, 2025 | Medium High | 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner State’s note: “During inspection, the trashcan in the school-aged classroom did not have a lid on it and was used to dispose of food. Corrected at inspection.” |
| January 30, 2025 | Medium Low | 746.605(3) - Required Admission Information - Date of Admission State’s note: “At time of inspection, five out of ten children files did not have admission date.” |
| December 3, 2024 | Medium High | 746.2419(5) - Requirements for Feeding Infants - Fed in Safe Manner State’s note: “At time of inspection, two infants, seven and eight months were observed laying flat on the rug while drinking formula.” |
| December 3, 2024 | Medium High | 746.3407 - Maintenance of Building, Grounds and Equipment State’s note: “During the inspection, the diaper changing station was noted to have debris present. During the inspection, it was noted that the classroom floors contained debris.” |
| December 3, 2024 | Medium High | 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation State’s note: “At time of inspection, two staff files did not have verification of completing operation orientation.” |
| August 29, 2024 | Medium | 746.4503(b) - Cots, Beds, Mats Labeled With Child's Name State’s note: “At time of inspection, cots were observed to not be labeled/assigned to children.” |
| June 18, 2024 | Medium | 746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk State’s note: “Operation failed to provide a written incident report regarding a situation that placed children at risk to the parents of the children involved in the incident.” |
Recent inspections and visits
- October 22, 2026 Inspection · deficiency found: Pending
- August 6, 2026 Inspection · deficiency found: No
- August 4, 2026 Report · deficiency found: Yes
- May 5, 2026 Inspection · deficiency found: No
- April 16, 2026 Inspection · deficiency found: No
- March 27, 2026 Inspection · deficiency found: No
- March 26, 2026 Report · deficiency found: Yes
- December 10, 2025 Inspection · deficiency found: Yes
- October 31, 2025 Report · deficiency found: No
- August 27, 2025 Inspection · deficiency found: No
- August 6, 2025 Inspection · deficiency found: No
- July 25, 2025 Inspection · deficiency found: No
- July 21, 2025 Report · deficiency found: Yes
- July 9, 2025 Report · deficiency found: No
- June 11, 2025 Inspection · deficiency found: No
How many times has the state inspected Castle Hills KinderCare?
Texas HHSC's file lists 19 inspections in the last two years, the most recent on October 22, 2026. 9 of the inspections and other visits in that period are marked as having found a deficiency.
Does Castle Hills KinderCare have deficiencies on its record?
The state's summary for this operation lists 62: 24 high-risk, 27 medium-high-risk, 9 medium-risk, 1 medium-low-risk, 1 low-risk. Each one is listed below with its date and whether it was corrected.
Is this a rating?
No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.
About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.
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