TexasDaycare ReportFrom state records

Licensed child care center · public record

GenStar Montessori Academy

Plano, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

5 state inspections, last 2 years
21 deficiencies on the state’s summary
17 high or medium-high risk
October 27, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued October 9, 2019
Capacity
267 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
Accepts child care subsidies
Yes
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1688813

Where

10205 Custer Rd
Plano, TX 75025

Deficiencies by risk level

  • High 9
  • Medium-high 8
  • Medium 4
  • Medium-low 0
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
April 15, 2026High746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
State’s note: “An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.”
At the inspection
May 5, 2025Medium High746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
State’s note: “Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.”
June 2, 2025
June 6, 2024Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.”
At the inspection
January 24, 2024High746.305(a)(6) - Report Situation Placing Children at Risk
State’s note: “Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.”
April 3, 2024
December 28, 2023High746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
State’s note: “Two out of seven teachers did not know how many children they had in care during the visit.”
At the inspection
December 28, 2023High746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
State’s note: “Five month old infant was observed sleeping on a restrictive device.”
At the inspection
December 19, 2023High746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
State’s note: “Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.”
February 13, 2024
December 19, 2023High746.305(a)(6) - Report Situation Placing Children at Risk
State’s note: “Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.”
February 13, 2024
June 21, 2023Medium High746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
State’s note: “The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.”
July 12, 2023
January 17, 2023Medium High746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
State’s note: “An infant was napping on a crib with loose sheets. Infant was 10 months of age.”
At the inspection
December 21, 2022High746.1203(4) - Responsibilities of Caregivers - Supervision of Children
State’s note: “Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.”
February 9, 2023
August 25, 2022Medium High746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
State’s note: “Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.”
At the inspection
August 25, 2022Medium746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
State’s note: “The staff files were not complete and available for review.”
September 9, 2022
August 9, 2022Medium746.801(18) - Required Records Maintained and Made Available - Children's Product Certification
State’s note: “The latest CPSC form provided was last updated on 5/21/21.”
August 15, 2022
August 9, 2022Medium High746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
State’s note: “The garbage can had no top covering the garbage. Located next the sink.”
At the inspection
August 9, 2022Medium746.603(a)(4) - Children's Records - Immunizations
State’s note: “2 out of 10 children did not have an updated or actual vaccination record available for review.”
August 15, 2022
August 9, 2022Medium High746.1203(5) - Responsibilities of Caregivers - Children in Control
State’s note: “The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.”
At the inspection
August 9, 2022High746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
State’s note: “The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.”
At the inspection
August 9, 2022Medium746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
State’s note: “7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.”
August 15, 2022
August 9, 2022Medium High746.3415(5) - Employee Handwashing After Assisting a Child with Toileting
State’s note: “Staff in 2 classrooms did not wash hands after assisting toileting for children.”
At the inspection
November 4, 2021High746.1203(4) - Responsibilities of Caregivers- Supervision of Children
State’s note: “This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.”
December 3, 2021

Recent inspections and visits

How many times has the state inspected GenStar Montessori Academy?

Texas HHSC's file lists 5 inspections in the last two years, the most recent on October 27, 2026. 2 of the inspections and other visits in that period are marked as having found a deficiency.

Does GenStar Montessori Academy have deficiencies on its record?

The state's summary for this operation lists 21: 9 high-risk, 8 medium-high-risk, 4 medium-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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