Licensed child care center · public record
House of Neighborly Service
San Antonio, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.
The operation
- Type
- Licensed child care center
- State permit
- Full Permit, issued November 18, 2002
- Capacity
- 49 children
- Ages served
- Toddler, Pre-Kindergarten, School
- Hours
- Mon, Tue, Wed, Thu, Fri · 07:30 AM-05:30 PM
- Accepts child care subsidies
- Yes
- Conditions on the permit
- No
- Corrective action listed
- No
- Adverse action listed
- No
- Temporarily closed
- No
- State operation number
- 816535
Where
407 N Calaveras
San Antonio, TX 78207
Deficiencies by risk level
The state’s own summary counts for this operation, as published in the HHSC operations file.
Citations on the record
Each standard the state found not met, newest first, with its risk level and when it was corrected. Showing the newest 25 of 28.
| Inspection | Risk | Standard |
|---|---|---|
| June 11, 2026 | Medium High | 746.613(b) - Immunization Records, Exceptions, and Exemptions Current State’s note: “One of six children's records reviewed did not have a current immunization record in their file.” |
| June 11, 2026 | High | 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children State’s note: “Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.” |
| October 23, 2025 | Medium High | 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals State’s note: “A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.” |
| August 5, 2025 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.” |
| September 10, 2024 | Medium High | 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders State’s note: “In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.” |
| August 30, 2024 | High | 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children State’s note: “Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.” |
| August 30, 2024 | Medium | 746.603(a)(4) - Children's Records - Immunizations State’s note: “One of the six children files were missing immunization records at the time of the inspection.” |
| August 30, 2024 | High | 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for State’s note: “In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.” |
| August 30, 2024 | Medium | 746.1309(f) - Documented Annual Training - Remaining training hour topics State’s note: “One of the five staff files was missing medication training.” |
| January 22, 2024 | Medium High | 746.605(6) - Required Admission Information - Emergency Contact State’s note: “Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.” |
| January 22, 2024 | Medium | 746.1311(a) - Director Annual Training 30 Hours Required State’s note: “The director is missing 21 hours of required annual training for 2022-2023 which includes management training.” |
| January 22, 2024 | Medium | 746.1309(a) - Documented Annual Training Area - 24 Hours Required State’s note: “One of the six staff members is missing 14 hours of annual training for 2022-2023” |
| February 8, 2023 | Medium High | 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required State’s note: “Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.” |
| February 8, 2023 | Medium High | 746.613(b) - Immunization Records, Exceptions, and Exemptions Current State’s note: “Two of the six children files didn't have a current immunization record on file.” |
| February 8, 2023 | Medium High | 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation State’s note: “No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.” |
| January 4, 2023 | High | 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored State’s note: “Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.” |
| July 18, 2022 | High | 746.605(12) - Required Admission Information - Emergency Medical Authorization State’s note: “One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emerge…” |
| July 18, 2022 | Medium | 746.1309(f) - Documented Annual Training - Remaining training hour topics State’s note: “The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.” |
| July 8, 2022 | Medium | 746.601(c) - Provide Access to Children's Records - Licensing State’s note: “Children files were not available for review.” |
| July 8, 2022 | High | 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months State’s note: “A current fire inspection was not available for review.” |
| July 8, 2022 | Medium High | 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily State’s note: “Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.” |
| July 8, 2022 | High | 746.5319 - Smoke Detectors Testing State’s note: “Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.” |
| July 8, 2022 | Medium High | 746.5202(3) - Emergency Preparedness Plan - Essential Documentation State’s note: “The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.” |
| July 8, 2022 | Medium | 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times State’s note: “The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.” |
| July 8, 2022 | Medium High | 746.3701 - Safety - Areas Free From Hazards State’s note: “In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.” |
Recent inspections and visits
- June 11, 2026 Inspection · deficiency found: Yes
- April 22, 2026 Inspection · deficiency found: No
- October 23, 2025 Inspection · deficiency found: Yes
- August 25, 2025 Inspection · deficiency found: No
- August 8, 2025 Inspection · deficiency found: No
- August 5, 2025 Report · deficiency found: Yes
- June 23, 2025 Inspection · deficiency found: No
- June 20, 2025 Report · deficiency found: No
- March 10, 2025 Inspection · deficiency found: No
- September 10, 2024 Inspection · deficiency found: Yes
- August 30, 2024 Inspection · deficiency found: Yes
- January 22, 2024 Inspection · deficiency found: Yes
- February 8, 2023 Inspection · deficiency found: Yes
- January 4, 2023 Inspection · deficiency found: Yes
- July 18, 2022 Inspection · deficiency found: Yes
How many times has the state inspected House of Neighborly Service?
Texas HHSC's file lists 7 inspections in the last two years, the most recent on June 11, 2026. 3 of the inspections and other visits in that period are marked as having found a deficiency.
Does House of Neighborly Service have deficiencies on its record?
The state's summary for this operation lists 28: 8 high-risk, 12 medium-high-risk, 8 medium-risk. Each one is listed below with its date and whether it was corrected.
Is this a rating?
No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.
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