Licensed child care center · public record
Milestones Academy of Texas
Lewisville, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.
The operation
- Type
- Licensed child care center
- State permit
- Full Permit, issued September 25, 2024
- Capacity
- 208 children
- Ages served
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
- Accepts child care subsidies
- Yes
- Conditions on the permit
- No
- Corrective action listed
- No
- Adverse action listed
- No
- Temporarily closed
- No
- State operation number
- 1793358
Where
1740 Fm 544
Lewisville, TX 75056
Deficiencies by risk level
The state’s own summary counts for this operation, as published in the HHSC operations file.
Citations on the record
Each standard the state found not met, newest first, with its risk level and when it was corrected.
| Inspection | Risk | Standard |
|---|---|---|
| August 27, 2026 | High | 746.1003(3) - Director Responsibilities - Employee Assignments State’s note: “A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the ca…” |
| August 27, 2026 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “A child was oberved alone in the operations gym restroom during inspection.” |
| August 26, 2026 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Based on information gathered during the course of the investigation, it is determined that the operation was aware of an unexplained injury to an infant and did not report it to Childcare Regulation.” |
| July 23, 2026 | High | 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for State’s note: “The caregivers in Elm I and Maples I did not know the correct number of children they were caring for.” |
| July 14, 2026 | Medium High | 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner State’s note: “The operation trash bins do not have libs.” |
| July 14, 2026 | Medium High | 746.5537(b) - Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System State’s note: “Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested.” |
| July 14, 2026 | Medium | 746.613(c)(2) - Immunization Exception for Children Who are Homeless or in Foster Care State’s note: “The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child's parent emailed their immunization records during pick up.” |
| July 14, 2026 | Medium High | 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based State’s note: “6 of the 10 caregivers' files were reviewed during the inspection; CPR courses did not adhere to guidelines.” |
| July 14, 2026 | Medium High | 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional State’s note: “The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file.” |
| June 9, 2026 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime.” |
| June 9, 2026 | Medium High | 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games State’s note: “Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons.” |
| June 9, 2026 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR.” |
| October 15, 2025 | High | 746.2805(1) - Prohibited Punishments - Corporal Punishment State’s note: “It was determined that a caregiver slapped a child in the face.” |
| September 24, 2025 | Medium High | 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required State’s note: “Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development.” |
| September 24, 2025 | Medium | 746.1309(e) - Documented Annual Training- Required Content State’s note: “Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to fo…” |
| April 11, 2025 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate.” |
| August 16, 2024 | High | 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk State’s note: “A parent was not notified immediately of a situation involving their child.” |
| July 11, 2024 | Medium | 746.603(a) - Children's Records Maintained State’s note: “Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements.” |
| July 11, 2024 | Medium | 746.901 - Required Personnel Records State’s note: “Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation.” |
Recent inspections and visits
- September 11, 2026 Inspection · deficiency found: No
- September 8, 2026 Inspection · deficiency found: No
- September 5, 2026 Report · deficiency found: No
- August 27, 2026 Inspection · deficiency found: Yes
- August 26, 2026 Report · deficiency found: Yes
- August 5, 2026 Inspection · deficiency found: No
- July 23, 2026 Inspection · deficiency found: Yes
- July 20, 2026 Report · deficiency found: No
- July 14, 2026 Inspection · deficiency found: Yes
- June 17, 2026 Inspection · deficiency found: No
- June 10, 2026 Inspection · deficiency found: No
- June 9, 2026 Report · deficiency found: Yes
- February 2, 2026 Inspection · deficiency found: No
- January 29, 2026 Report · deficiency found: No
- November 13, 2025 Inspection · deficiency found: No
How many times has the state inspected Milestones Academy of Texas?
Texas HHSC's file lists 15 inspections in the last two years, the most recent on September 11, 2026. 8 of the inspections and other visits in that period are marked as having found a deficiency.
Does Milestones Academy of Texas have deficiencies on its record?
The state's summary for this operation lists 19: 9 high-risk, 6 medium-high-risk, 4 medium-risk. Each one is listed below with its date and whether it was corrected.
Is this a rating?
No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.
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