TexasDaycare ReportFrom state records

Licensed child care center · public record

New Heights Learning Zone

Lubbock, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

7 state inspections, last 2 years
23 deficiencies on the state’s summary
13 high or medium-high risk
September 22, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued February 25, 2022
Capacity
163 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 07:00 AM-06:00 PM
Accepts child care subsidies
Yes
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1732755

Where

11105 Milwaukee Ave
Lubbock, TX 79424

Deficiencies by risk level

  • High 3
  • Medium-high 10
  • Medium 9
  • Medium-low 1
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
September 22, 2026Medium746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
State’s note: “During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.”
September 22, 2026
September 22, 2026Medium High746.1609 - Maximum Group Size 13 or More Children
State’s note: “During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.”
September 22, 2026
September 22, 2026Medium High746.3401(a) - Annual Sanitation Inspection
State’s note: “During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.”
October 6, 2026
September 4, 2026Medium746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
State’s note: “During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.”
September 8, 2026
November 13, 2025Medium High746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
State’s note: “During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.”
December 1, 2025
October 10, 2025Medium746.1309(a) - Documented Annual Training Area - 24 Hours Required
State’s note: “1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.”
October 15, 2025
October 10, 2025High746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
State’s note: “The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.”
October 24, 2025
October 10, 2025Medium High746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
State’s note: “It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.”
At the inspection
December 3, 2024Medium High746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
State’s note: “Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.”
December 6, 2024
December 3, 2024Medium Low746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)
State’s note: “1 out of 4 records reviewed was missing the Pre-Employment Affidavit.”
December 6, 2024
November 18, 2024Medium746.901 - Required Personnel Records
State’s note: “4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.”
November 22, 2024
November 18, 2024Medium High746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
State’s note: “3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.”
November 26, 2024
November 18, 2024Medium High746.613(b) - Immunization Records, Exceptions, and Exemptions Current
State’s note: “2 out of 10 records reviewed did not have current immunization record on file.”
November 22, 2024
November 18, 2024Medium746.603(a)(2) - Children's Records - Admission Information
State’s note: “1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.”
November 29, 2024
November 18, 2024Medium746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
State’s note: “It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.”
November 18, 2024
December 4, 2023Medium High746.5401 - Requirement of Gas Leak Inspection
State’s note: “It was found during the inspection that the last gas inspection was conducted on 6/25/2021.”
January 2, 2024
December 30, 2022Medium High746.801(11) - Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
State’s note: “During the inspection it was observed that the last fire inspection was conducted on 6/16/2021”
January 13, 2023
December 30, 2022High745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
State’s note: “A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.”
At the inspection
December 30, 2022Medium High746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
State’s note: “The director did not have proof of current CPR/First Aid certification.”
January 6, 2023
December 30, 2022High746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
State’s note: “During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.”
At the inspection
December 30, 2022Medium746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
State’s note: “One infant's feeding instructions has not been updated since 5/01/2022.”
January 6, 2023
July 25, 2022Medium746.5205(4) - Documentation of Drills
State’s note: “The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.”
At the inspection
July 25, 2022Medium746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
State’s note: “The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.”
At the inspection

Recent inspections and visits

How many times has the state inspected New Heights Learning Zone?

Texas HHSC's file lists 7 inspections in the last two years, the most recent on September 22, 2026. 6 of the inspections and other visits in that period are marked as having found a deficiency.

Does New Heights Learning Zone have deficiencies on its record?

The state's summary for this operation lists 23: 3 high-risk, 10 medium-high-risk, 9 medium-risk, 1 medium-low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

Other day cares in Lubbock

Every day care in Lubbock

Get Texas's new day cares every Monday

Free. The week’s new names for one region, in one short email. No account.

We only email you about Texas Daycare Report. Unsubscribe any time.