TexasDaycare ReportFrom state records

Licensed child care center · public record

New Horizons Learning Academy

Mcallen, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

8 state inspections, last 2 years
25 deficiencies on the state’s summary
17 high or medium-high risk
August 13, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued June 30, 2020
Capacity
66 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 07:00 AM-06:00 PM
Accepts child care subsidies
Yes
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1690382

Where

5253 N 23rd St
Mcallen, TX 78504

Deficiencies by risk level

  • High 5
  • Medium-high 12
  • Medium 8
  • Medium-low 0
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
August 4, 2026High746.201(11) - AP Ensure total number of children both at & away from center within capacity
State’s note: “The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*”
August 4, 2026
June 3, 2026Medium High746.4103(b) - Policies for Release of Children - Record Identity of Person
State’s note: “Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.”
July 1, 2026
March 30, 2026Medium High746.3407 - Maintenance of Building, Grounds and Equipment
State’s note: “Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.”
April 13, 2026
April 29, 2025Medium High746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
State’s note: “Water was not observed available during breakfast.”
April 29, 2025
April 29, 2025Medium High746.3417(1) - Children Handwashing Before Eating
State’s note: “Handwashing was not observed before children ate breakfast.”
April 29, 2025
April 29, 2025High746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
State’s note: “A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.”
April 29, 2025
April 29, 2025Medium High746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
State’s note: “Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.”
April 29, 2025
April 29, 2025Medium746.2209 - Posting of Activity Plan
State’s note: “Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.”
April 29, 2025
April 29, 2025High746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
State’s note: “Infants were observed in restrictive devices for over 15 minutes.”
April 29, 2025
April 29, 2025Medium746.3313(2) - Daily Menus - May Rotate if Keep Record of Dates Menus Used
State’s note: “Menu was observed not being followed.”
April 29, 2025
April 29, 2025Medium746.2207(a) - Screen Time Activities - Not Used for Under Two
State’s note: “Infants ranging from 5 months to 12 months were observed watching t.v.”
April 29, 2025
April 29, 2025Medium746.801(2) - Required Records Maintained and Made Available - Infant Feeding Instructions
State’s note: “Feeding instructions were not available for review for one infant.”
April 30, 2025
April 29, 2025Medium746.2206(1)(A) - Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
State’s note: “Only one opportunity for outdoor play was observed.”
May 2, 2025
April 29, 2025Medium746.2507(2) - Activities for Toddlers - Provide Thinking Skills and Sensory Development
State’s note: “Two classrooms were observed with not enough play equipment.”
April 29, 2025
April 29, 2025Medium746.901 - Required Personnel Records
State’s note: “2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.”
May 2, 2025
May 31, 2024Medium High746.2909(4) - Arrangement of Napping Equipment - Provides Access to Walkway
State’s note: “There was no space between the cots used by the children during nap time.”
June 3, 2024
March 25, 2024Medium High746.3701(1) - Safety - Electrical Outlets Covered
State’s note: “The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.”
March 27, 2024
February 20, 2024High746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
State’s note: “There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.”
February 20, 2024
February 16, 2024Medium High746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
State’s note: “The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.”
March 20, 2024
February 16, 2024High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “There were two infants unsupervised at the operation.”
February 20, 2024
June 5, 2023Medium High746.3407 - Maintenance of Building, Grounds and Equipment
State’s note: “Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.”
June 7, 2023
February 6, 2023Medium High746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
State’s note: “Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.”
February 8, 2023
February 6, 2023Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.”
February 6, 2023
June 16, 2022Medium746.901 - Required Personnel Records
State’s note: “Staff training records were not available for review for 3 caregivers.”
June 17, 2022
June 16, 2022Medium High746.3407 - Maintenance of Building, Grounds and Equipment
State’s note: “The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.”
At the inspection

Recent inspections and visits

How many times has the state inspected New Horizons Learning Academy?

Texas HHSC's file lists 8 inspections in the last two years, the most recent on August 13, 2026. 4 of the inspections and other visits in that period are marked as having found a deficiency.

Does New Horizons Learning Academy have deficiencies on its record?

The state's summary for this operation lists 25: 5 high-risk, 12 medium-high-risk, 8 medium-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

Other day cares in Mcallen

Every day care in Mcallen

Get Texas's new day cares every Monday

Free. The week’s new names for one region, in one short email. No account.

We only email you about Texas Daycare Report. Unsubscribe any time.