TexasDaycare ReportFrom state records

Licensed child care center · public record

North Custer KinderCare

Plano, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

7 state inspections, last 2 years
26 deficiencies on the state’s summary
22 high or medium-high risk
April 22, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued July 12, 1988
Capacity
130 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
Accepts child care subsidies
Yes
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
308151- 747

Where

6525 Custer Rd
Plano, TX 75023

Deficiencies by risk level

  • High 11
  • Medium-high 11
  • Medium 3
  • Medium-low 0
  • Low 1

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected. Showing the newest 25 of 26.

InspectionRiskStandardCorrected
April 22, 2026Medium746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
State’s note: “Three of the infants in care did not have update infant feeding instructions.”
April 29, 2026
May 21, 2025Medium High746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
State’s note: “One caregiver has a CPR training that does not adhere to American Heart Association guidelines.”
June 6, 2025
July 11, 2024Medium746.603(a)(4) - Children's Records - Immunizations
State’s note: “Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.”
July 26, 2024
July 11, 2024Medium High746.5405 - Documentation of Gas Leak Inspection
State’s note: “The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.”
July 26, 2024
July 11, 2024Medium High746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
State’s note: “Three caregivers did not have current CPR/First Aid training.”
August 14, 2024
February 5, 2024High745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State’s note: “There was one caregiver present without an active background check.”
February 5, 2024
January 29, 2024High746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
State’s note: “It was determined that the child safety alarm on one of the buses at the operation is not in working order.”
May 24, 2024
January 29, 2024High746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
State’s note: “A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.”
May 15, 2024
January 29, 2024High746.305(a)(6) - Report Situation Placing Children at Risk
State’s note: “The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.”
May 15, 2024
January 29, 2024High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.”
May 15, 2024
January 29, 2024High746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
State’s note: “It was determined that a child was left unattended on a vehicle.”
May 15, 2024
January 29, 2024High746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
State’s note: “Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.”
May 15, 2024
January 29, 2024High746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All Children
State’s note: “A driver at the operation did not ensure each child was accounted for before exiting the vehicle.”
May 15, 2024
January 29, 2024High746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
State’s note: “The operation did not immediately notify a parent that their child had been left on the operation vehicle.”
May 15, 2024
January 29, 2024Low746.603(b) - Children's Records - Storage
State’s note: “A child's record was not kept for 3 months post unenrollment.”
May 15, 2024
July 28, 2023Medium High746.3401(a) - Annual Sanitation Inspection
State’s note: “The last sanitation inspection completed for the operation was 12/06/21.”
August 25, 2023
July 28, 2023Medium746.5205(4) - Documentation of Drills
State’s note: “The operation had not completed a fire drill since November of 2022.”
August 4, 2023
July 28, 2023Medium High746.5103 - Documentation of Fire Inspection
State’s note: “The last fire inspection the operation had documentation for was completed on 3/18/22.”
August 25, 2023
November 17, 2022High745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State’s note: “The acting director does not have an eligible background check determination from the background check unit.”
November 17, 2022
November 17, 2022Medium High746.303(a)(4) - Report Change in Director
State’s note: “The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.”
November 17, 2022
August 8, 2022Medium High746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
State’s note: “According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.”
At the inspection
August 8, 2022Medium High746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
State’s note: “Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.”
September 2, 2022
August 8, 2022Medium High746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
State’s note: “The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.”
August 31, 2022
August 8, 2022Medium High746.1609 - Maximum Group Size 13 or More Children
State’s note: “The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.”
At the inspection
March 8, 2022Medium High746.1203(6) - Responsibilities of Caregivers - Free of other activities
State’s note: “Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.”
March 24, 2022

Recent inspections and visits

How many times has the state inspected North Custer KinderCare?

Texas HHSC's file lists 7 inspections in the last two years, the most recent on April 22, 2026. 2 of the inspections and other visits in that period are marked as having found a deficiency.

Does North Custer KinderCare have deficiencies on its record?

The state's summary for this operation lists 26: 11 high-risk, 11 medium-high-risk, 3 medium-risk, 1 low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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