TexasDaycare ReportFrom state records

Licensed child care center · public record

Primrose School at Greenway Plaza

Houston, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

3 state inspections, last 2 years
13 deficiencies on the state’s summary
9 high or medium-high risk
September 11, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued June 21, 2019
Capacity
90 children
Ages served
Infant, Toddler, Pre-Kindergarten
Hours
Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
Accepts child care subsidies
No
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1683453

Where

3 Greenway Plz Ste 100
Houston, TX 77046

Deficiencies by risk level

  • High 6
  • Medium-high 3
  • Medium 2
  • Medium-low 0
  • Low 2

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
August 14, 2025High746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
State’s note: “Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.”
October 15, 2025
August 14, 2025High746.3607(2) - Critical Injury - Give First Aid or CPR
State’s note: “Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.”
October 15, 2025
October 7, 2023High746.1201(2) - Responsibilities of Employees and Caregivers -Relate to Children
State’s note: “Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.”
At the inspection
April 28, 2023Medium High746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
State’s note: “A caregiver was terminated due to personal use of her cell phone while responsible for children.”
July 7, 2023
January 4, 2023Low746.1317(a) - Training Criteria - Provided By
State’s note: “The center director provided annual training to caregivers after the operation received an administrative penalty.”
January 11, 2023
January 4, 2023Medium746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
State’s note: “Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.”
At the inspection
December 6, 2022Low746.1057 - Director Certificate Not Renewed
State’s note: “The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.”
December 19, 2022
August 30, 2022High746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
State’s note: “A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver state…”
August 30, 2022
August 25, 2022High746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
State’s note: “A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.”
August 25, 2022
August 25, 2022Medium High746.307(b)(2) - AP Parental Communication - Sign or Symptoms Requiring Hospitalization
State’s note: “During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.”
September 1, 2022
August 25, 2022High746.3605(b)(1) - Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ER
State’s note: “During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.”
September 1, 2022
January 5, 2022Medium High746.613(b) - Immunization Records, Exceptions, and Exemptions Current
State’s note: “Updated immunization records are needed for two children enrolled.”
January 12, 2022
January 5, 2022Medium746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
State’s note: “The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.”
At the inspection

Recent inspections and visits

How many times has the state inspected Primrose School at Greenway Plaza?

Texas HHSC's file lists 3 inspections in the last two years, the most recent on September 11, 2026. 1 of the inspections and other visits in that period are marked as having found a deficiency.

Does Primrose School at Greenway Plaza have deficiencies on its record?

The state's summary for this operation lists 13: 6 high-risk, 3 medium-high-risk, 2 medium-risk, 2 low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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