TexasDaycare ReportFrom state records

Licensed child care center · public record

Primrose School at the Galleria

Houston, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

3 state inspections, last 2 years
16 deficiencies on the state’s summary
12 high or medium-high risk
July 16, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued July 11, 2013
Capacity
204 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
Accepts child care subsidies
No
Conditions on the permit
Yes
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1508681

Where

5015 Westheimer St Ste A423
Houston, TX 77056

Deficiencies by risk level

  • High 6
  • Medium-high 6
  • Medium 2
  • Medium-low 1
  • Low 1

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
February 10, 2026Medium High746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
State’s note: “Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,”
March 3, 2026
February 10, 2026High745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State’s note: “One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection”
At the inspection
February 10, 2026Medium Low746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)
State’s note: “Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.”
February 13, 2026
March 22, 2023Low746.705 - Incident/Illness Report Form Signed
State’s note: “Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.”
May 26, 2023
February 14, 2023Medium746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
State’s note: “2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22”
February 17, 2023
October 4, 2022Medium High746.305(a)(4) - Report Outbreak of Communicable Illness
State’s note: “During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.”
October 4, 2022
September 22, 2022High746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
State’s note: “Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.”
November 18, 2022
February 16, 2022Medium High746.3701 - Safety - Areas Free From Hazards
State’s note: “During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.”
February 16, 2022
February 15, 2022Medium746.901(2) - Required Personnel Records- Meets Requirements
State’s note: “Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.”
February 22, 2022
February 15, 2022High746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
State’s note: “The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.”
February 15, 2022
February 15, 2022Medium High746.605(6) - Required Admission Information - Emergency Contact
State’s note: “Four of ten children's records reviewed needed emergency contact information.”
February 22, 2022
February 15, 2022Medium High746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
State’s note: “Medication stored for one child was not in its original container.”
February 21, 2022
February 15, 2022Medium High746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
State’s note: “Three of ten personnel files reviewed needed skills based pediatric CPR training.”
February 22, 2022
February 15, 2022High746.613(a) - Required Immunizations
State’s note: “Three of ten children's records reviewed needed updated immunization records.”
February 22, 2022
February 15, 2022High746.201(1) - Policies Comply with Rules
State’s note: “The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a clas…”
February 22, 2022
December 3, 2021High746.1203(4) - Responsibilities of Caregivers- Supervision of Children
State’s note: “During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.”
January 31, 2022

Recent inspections and visits

How many times has the state inspected Primrose School at the Galleria?

Texas HHSC's file lists 3 inspections in the last two years, the most recent on July 16, 2026. 1 of the inspections and other visits in that period are marked as having found a deficiency.

Does Primrose School at the Galleria have deficiencies on its record?

The state's summary for this operation lists 16: 6 high-risk, 6 medium-high-risk, 2 medium-risk, 1 medium-low-risk, 1 low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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