TexasDaycare ReportFrom state records

Licensed child care center · public record

Primrose School of Austin at Mueller

Austin, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

26 state inspections, last 2 years
25 deficiencies on the state’s summary
16 high or medium-high risk
October 16, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued February 20, 2020
Capacity
284 children
Ages served
Infant, Toddler, Pre-Kindergarten
Hours
Mon, Tue, Wed, Thu, Fri · 07:30 AM-06:30 PM
Accepts child care subsidies
Yes
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1696340

Where

2200 Aldrich St Ste 130
Austin, TX 78723

Deficiencies by risk level

  • High 9
  • Medium-high 7
  • Medium 8
  • Medium-low 1
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
July 27, 2026High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “The investigation concluded that two caregivers, were not properly supervising the children in care.”
July 30, 2026
January 23, 2026High746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
State’s note: “The caregivers in charge of the classroom were not aware of the number of total children in their care.”
At the inspection
January 23, 2026Medium High746.3401(a) - Annual Sanitation Inspection
State’s note: “The last santation inspection is dated 09/05/2024.”
February 5, 2026
January 23, 2026Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “There are concerns with caregiver to child ratios.”
February 18, 2026
January 9, 2026Medium High746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
State’s note: “It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.”
February 6, 2026
December 9, 2025High746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
State’s note: “Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.”
December 9, 2025
December 8, 2025High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child was left unsupervised for 5 minutes in a classroom.”
December 22, 2025
November 7, 2025High746.305(a)(6) - Report Situation Placing Children at Risk
State’s note: “The operation failed to report an incident where a child was left unsupervised in a classroom.”
December 3, 2025
November 7, 2025High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “There was a child that was left unsupervised in a classroom.”
December 3, 2025
September 3, 2025Medium746.801(8) - Required Records Maintained and Made Available - Playground Maintenance Records
State’s note: “At inspection, the operation did not have a playground checklist, available for CCR.”
September 12, 2025
December 14, 2024High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child was left in the classroom alone for approximately 4-6 minutes.”
January 6, 2025
August 22, 2022Medium746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
State’s note: “Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.”
October 28, 2022
April 27, 2022Medium746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
State’s note: “Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.”
May 6, 2022
April 27, 2022Medium746.1309(a) - Documented Annual Training Area - 24 Hours Required
State’s note: “10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.”
May 13, 2022
April 27, 2022High745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State’s note: “One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.”
April 27, 2022
January 25, 2022Medium746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
State’s note: “5 staff training files were not available for review during the inspection.”
February 25, 2022
January 25, 2022Medium746.3809 - Medication No Longer Used
State’s note: “Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.”
At the inspection
January 25, 2022Medium High746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
State’s note: “One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.”
February 4, 2022
January 25, 2022Medium High746.613(b) - Immunization Records, Exceptions, and Exemptions Current
State’s note: “One child was missing an up to date immunization record.”
February 25, 2022
December 8, 2021Medium High746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
State’s note: “Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.”
At the inspection
December 8, 2021Medium746.5205(4) - Documentation of Drills
State’s note: “Drill logs have not been documented since August 2021.”
December 29, 2021
December 8, 2021Medium High746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
State’s note: “A copy of the updated annual fire inspection was not on file at the operation.”
April 8, 2022
December 8, 2021High746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
State’s note: “Two staff members were unaware of the number of children in their classroom.”
December 8, 2021
December 8, 2021Medium Low746.901(4) - Required Personnel Records - Required Affidavit
State’s note: “Two staff members need notarized affidavits for the HR file.”
December 15, 2021
December 8, 2021Medium746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
State’s note: “During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.”
At the inspection

Recent inspections and visits

How many times has the state inspected Primrose School of Austin at Mueller?

Texas HHSC's file lists 26 inspections in the last two years, the most recent on October 16, 2026. 8 of the inspections and other visits in that period are marked as having found a deficiency.

Does Primrose School of Austin at Mueller have deficiencies on its record?

The state's summary for this operation lists 25: 9 high-risk, 7 medium-high-risk, 8 medium-risk, 1 medium-low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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