TexasDaycare ReportFrom state records

Licensed child care center · public record

Primrose School of Castle Hills

Carrollton, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

7 state inspections, last 2 years
9 deficiencies on the state’s summary
7 high or medium-high risk
September 22, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued July 9, 2004
Capacity
198 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 06:30 AM-06:30 PM
Accepts child care subsidies
No
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
839439

Where

1824 King Arthur Blvd
Carrollton, TX 75010

Deficiencies by risk level

  • High 5
  • Medium-high 2
  • Medium 2
  • Medium-low 0
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
March 21, 2026High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “This standard was reviewed during this investigation. Based on the information provided, staff didn't properly supervise the children by making sure all children were accounted for after outdoor play resulting in a child being left unattended outside.”
April 6, 2026
February 13, 2026High746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
State’s note: “A 3 month old child was observed sleeping in a bouncer during the walk-through.”
February 13, 2026
February 13, 2026Medium High746.3421(b) - Infant Handwashing - Raised to Sink
State’s note: “A caregiver did not assist an infant with hand washing after a diaper change.”
February 13, 2026
February 26, 2025High746.5319 - Smoke Detectors Testing
State’s note: “The detector checks are not being done monthly.”
March 7, 2025
May 1, 2023Medium High746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
State’s note: “This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.”
June 26, 2023
May 1, 2023High746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
State’s note: “This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.”
June 26, 2023
April 20, 2023High745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
State’s note: “4 caregivers did not have an eligible background.”
April 20, 2023
April 20, 2023Medium746.3809 - Medication No Longer Used
State’s note: “Medication that has passed its expiration is kept at the operation.”
May 4, 2023
April 19, 2023Medium746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep
State’s note: “This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.”
May 5, 2023

Recent inspections and visits

How many times has the state inspected Primrose School of Castle Hills?

Texas HHSC's file lists 7 inspections in the last two years, the most recent on September 22, 2026. 3 of the inspections and other visits in that period are marked as having found a deficiency.

Does Primrose School of Castle Hills have deficiencies on its record?

The state's summary for this operation lists 9: 5 high-risk, 2 medium-high-risk, 2 medium-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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