TexasDaycare ReportFrom state records

Licensed child care center · public record

Primrose School of Plano at Chase Oaks

Plano, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

11 state inspections, last 2 years
10 deficiencies on the state’s summary
7 high or medium-high risk
November 5, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued March 11, 2013
Capacity
221 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 07:00 AM-06:00 PM
Accepts child care subsidies
No
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1498191

Where

6525 Chase Oaks Blvd
Plano, TX 75023

Deficiencies by risk level

  • High 5
  • Medium-high 2
  • Medium 3
  • Medium-low 0
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
December 31, 2025High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.”
January 29, 2026
June 23, 2025High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.”
September 4, 2025
June 23, 2025High746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
State’s note: “The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.”
September 4, 2025
June 23, 2025Medium High746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
State’s note: “A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of thi…”
September 4, 2025
January 12, 2024Medium746.307(c) - Parental Notification of Less Serious Injuries
State’s note: “The operation did not notify the parent of an injury at pickup.”
April 10, 2024
December 2, 2022High746.1203(4) - Responsibilities of Caregivers - Supervision of Children
State’s note: “A child was left unsupervised in a classroom.”
December 28, 2022
December 2, 2022High746.305(a)(6) - Report Situation Placing Children at Risk
State’s note: “Licensing was not notified of an incident where a child was left unsupervised.”
December 28, 2022
December 2, 2022Medium High746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
State’s note: “Parents were not notified that a child was left unsupervised.”
December 28, 2022
May 23, 2022Medium746.4003(a) - First Aid Kit - Incomplete Kit
State’s note: “First Aid Kit located in the kitchen of the operation missing scissors and thermometer.”
May 27, 2022
May 23, 2022Medium746.4135(b) - Children's Products- Annual Certification
State’s note: “Annual CPSC form last dated as 8-25-2020.”
May 27, 2022

Recent inspections and visits

How many times has the state inspected Primrose School of Plano at Chase Oaks?

Texas HHSC's file lists 11 inspections in the last two years, the most recent on November 5, 2026. 2 of the inspections and other visits in that period are marked as having found a deficiency.

Does Primrose School of Plano at Chase Oaks have deficiencies on its record?

The state's summary for this operation lists 10: 5 high-risk, 2 medium-high-risk, 3 medium-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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