Licensed child care center · public record
Primrose School of Round Rock
Round Rock, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.
11 state inspections, last 2 years
49 deficiencies on the state’s summary
38 high or medium-high risk
November 5, 2026 most recent inspection
The operation
- Type
- Licensed child care center
- State permit
- Full Permit, issued September 25, 2013
- Capacity
- 198 children
- Ages served
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- Mon, Tue, Wed, Thu, Fri · 07:00 AM-06:00 PM
- Accepts child care subsidies
- Yes
- Conditions on the permit
- No
- Corrective action listed
- No
- Adverse action listed
- No
- Temporarily closed
- No
- State operation number
- 1523143
Where
15925 S Great Oaks Dr
Round Rock, TX 78681
Deficiencies by risk level
The state’s own summary counts for this operation, as published in the HHSC operations file.
Citations on the record
Each standard the state found not met, newest first, with its risk level and when it was corrected. Showing the newest 25 of 49.
| Inspection | Risk | Standard |
|---|---|---|
| February 26, 2026 | Medium High | 746.1601 - Child/ Caregiver Ratio - 13 or More Children State’s note: “One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.” |
| October 6, 2025 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.” |
| October 6, 2025 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.” |
| April 10, 2025 | Medium High | 746.3417(3) - Children Handwashing After Toileting or Diapering State’s note: “A child was observed not washing her hands after having her diaper changed.” |
| April 10, 2025 | Medium High | 746.3415(4) - Employee Handwashing After Diapering a Child State’s note: “A caregiver was observed not washing her hands after diapering a child.” |
| November 19, 2024 | Medium | 746.501(a)(28) - Written Operational Policies - Vaccine Preventable Diseases State’s note: “The operational policies were missing employee vaccination policies.” |
| November 19, 2024 | Medium | 746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website State’s note: “The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.” |
| November 19, 2024 | Medium High | 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually State’s note: “The director did not have current annual transportation training.” |
| October 24, 2024 | Medium | 746.707 - Incident/Illness Report Form Shared with Parent State’s note: “Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.” |
| October 15, 2024 | High | 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for State’s note: “Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.” |
| October 11, 2024 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.” |
| October 11, 2024 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.” |
| October 11, 2024 | Medium | 746.707 - Incident/Illness Report Form Shared with Parent State’s note: “Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.” |
| October 11, 2024 | High | 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk State’s note: “Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.” |
| October 7, 2024 | Medium High | 746.1601 - Child/ Caregiver Ratio - 13 or More Children State’s note: “It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.” |
| October 2, 2024 | Medium | 746.707 - Incident/Illness Report Form Shared with Parent State’s note: “Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.” |
| October 2, 2024 | Medium | 746.1309(e) - Documented Annual Training- Required Content State’s note: “At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.” |
| October 2, 2024 | High | 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk State’s note: “Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.” |
| October 2, 2024 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.” |
| October 2, 2024 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Information obtained through the investigation shows that a child was left unsupervised in their classroom.” |
| October 2, 2024 | Medium High | 746.3805(b)(3) - Administering Medication - Not After Expiration date State’s note: “It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.” |
| September 27, 2024 | Medium | 746.707 - Incident/Illness Report Form Shared with Parent State’s note: “Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instru…” |
| September 27, 2024 | High | 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk State’s note: “Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by C…” |
| September 27, 2024 | High | 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity State’s note: “Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.” |
| September 27, 2024 | High | 746.305(a)(6) - Report Situation Placing Children at Risk State’s note: “Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.” |
Recent inspections and visits
- November 5, 2026 Inspection · deficiency found: No
- March 3, 2026 Inspection · deficiency found: No
- February 26, 2026 Inspection · deficiency found: Yes
- November 6, 2025 Inspection · deficiency found: No
- October 10, 2025 Inspection · deficiency found: No
- October 6, 2025 Report · deficiency found: Yes
- May 16, 2025 Inspection · deficiency found: No
- April 16, 2025 Inspection · deficiency found: No
- April 10, 2025 Inspection · deficiency found: Yes
- February 4, 2025 Inspection · deficiency found: No
- November 19, 2024 Inspection · deficiency found: Yes
- November 13, 2024 Inspection · deficiency found: No
- October 28, 2024 Inspection · deficiency found: No
- October 24, 2024 Report · deficiency found: Yes
- October 15, 2024 Inspection · deficiency found: Yes
How many times has the state inspected Primrose School of Round Rock?
Texas HHSC's file lists 11 inspections in the last two years, the most recent on November 5, 2026. 4 of the inspections and other visits in that period are marked as having found a deficiency.
Does Primrose School of Round Rock have deficiencies on its record?
The state's summary for this operation lists 49: 28 high-risk, 10 medium-high-risk, 11 medium-risk. Each one is listed below with its date and whether it was corrected.
Is this a rating?
No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.
About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.
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