TexasDaycare ReportFrom state records

Licensed child care center · public record

The Parent Helper Daycare & Learning Center

Dallas, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

6 state inspections, last 2 years
50 deficiencies on the state’s summary
36 high or medium-high risk
July 10, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued June 30, 2020
Capacity
50 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 06:00 AM-06:30 PM
Accepts child care subsidies
Yes
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1701395

Where

3939 S Polk St Ste 110
Dallas, TX 75224

Deficiencies by risk level

  • High 8
  • Medium-high 28
  • Medium 12
  • Medium-low 2
  • Low 0

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected. Showing the newest 25 of 50.

InspectionRiskStandardCorrected
September 15, 2026High745.247 - Franchise Tax Delinquent
State’s note: “Operation is not maintaining compliance with their governing body entity requirements.”
September 30, 2026
June 25, 2026Medium High746.5607(d) - Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat
State’s note: “A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.”
June 25, 2026
June 25, 2026Medium High746.2905(2) - Children Not Required to Sleep - May Not Confine in a Restrictive Device
State’s note: “A child was observed asleep in a highchair.”
June 25, 2026
June 25, 2026Medium High746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
State’s note: “An individual who did not have current transportation training transported children in care of the operation to a field trip destination.”
June 25, 2026
June 25, 2026High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child was observed asleep in a room alone.”
June 25, 2026
January 16, 2026Medium Low746.303(b) - Report Number of Employees
State’s note: “Annual report has not been completed and submitted by required due date.”
January 21, 2026
November 24, 2025High746.2401(7) - Basic Requirements for Infants - Never Unsupervised
State’s note: “An infant was observed wandering off outside to the infant room during the inspection.”
At the inspection
November 24, 2025Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “Caregiver in the infant room was observed supervising seven infant children.”
At the inspection
August 18, 2025Medium High746.3407 - Maintenance of Building, Grounds and Equipment
State’s note: “Shelving and furniture in the infant classroom appears stained and soiled.”
August 25, 2025
August 18, 2025Medium746.5205(4) - Documentation of Drills
State’s note: “Fire drills were not documented for the months of June and July.”
August 21, 2025
August 18, 2025Medium High746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
State’s note: “Two staff files do not have current pediatric CPR training.”
September 3, 2025
September 18, 2024Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.”
September 18, 2024
September 18, 2024Medium High746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
State’s note: “One crib in the 0-11 month classroom does not have a snugly fitting mattress.”
September 30, 2024
September 18, 2024High746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh Openings
State’s note: “There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.”
September 30, 2024
April 8, 2024Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.”
June 3, 2024
March 11, 2024Medium746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
State’s note: “A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.”
March 26, 2024
February 28, 2024Medium High746.605(6) - Required Admission Information - Emergency Contact
State’s note: “Complete emergency contact information was not available for five of the five children's records reviewed.”
March 5, 2024
February 28, 2024Medium746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
State’s note: “A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.”
March 5, 2024
February 28, 2024Medium High746.3505(a) - Diapering Procedures - Caregiver's Hands Washed
State’s note: “A caregiver was observed not washing their hands after diaper changing.”
February 28, 2024
February 28, 2024Medium High746.3505(b) - Diapering Procedures - Wash Infant's Hands
State’s note: “Infant's hands were not washed after diaper changing.”
February 28, 2024
February 28, 2024Medium High746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
State’s note: “A caregiver was observed turning away from the diaper changing table while an infant was on the table.”
February 28, 2024
February 28, 2024Medium High746.1601 - Child/ Caregiver Ratio - 13 or More Children
State’s note: “The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.”
February 28, 2024
February 28, 2024Medium746.605(11) - Required Admission Information - Physician Information
State’s note: “One of the five children's records reviewed did not have completed information for a physician or emergency care facility.”
March 5, 2024
February 28, 2024High746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
State’s note: “A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.”
April 1, 2024
February 28, 2024Medium746.611(b) - Health Statement on File within 1 Week of Admission
State’s note: “Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.”
March 20, 2024

Recent inspections and visits

How many times has the state inspected The Parent Helper Daycare & Learning Center?

Texas HHSC's file lists 6 inspections in the last two years, the most recent on July 10, 2026. 5 of the inspections and other visits in that period are marked as having found a deficiency.

Does The Parent Helper Daycare & Learning Center have deficiencies on its record?

The state's summary for this operation lists 50: 8 high-risk, 28 medium-high-risk, 12 medium-risk, 2 medium-low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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