TexasDaycare ReportFrom state records

Licensed child care center · public record

Windhaven Academy

Plano, Texas. The state’s inspection record for this operation, from Texas Health and Human Services Child Care Regulation, in plain English.

15 state inspections, last 2 years
16 deficiencies on the state’s summary
11 high or medium-high risk
October 28, 2026 most recent inspection

The operation

Type
Licensed child care center
State permit
Full Permit, issued March 5, 2020
Capacity
196 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Hours
Mon, Tue, Wed, Thu, Fri · 07:00 AM-06:00 PM
Accepts child care subsidies
No
Conditions on the permit
No
Corrective action listed
No
Adverse action listed
No
Temporarily closed
No
State operation number
1695925

Where

5900 Communications Pkwy
Plano, TX 75093

Deficiencies by risk level

  • High 6
  • Medium-high 5
  • Medium 4
  • Medium-low 0
  • Low 1

The state’s own summary counts for this operation, as published in the HHSC operations file.

Citations on the record

Each standard the state found not met, newest first, with its risk level and when it was corrected.

InspectionRiskStandardCorrected
September 3, 2026Medium746.4913 - Required Documentation for Unitary Surfacing Materials
State’s note: “Documentation regarding surfacing was not available during the inspection. Unitary surfacing is not being maintained, due to there being holes present near the structures. The original due date was 10/9/26. An extension was given until 11/20/26. The operation has made attempts to reach out to the manufacture/installer for the required documentation,…”
November 20, 2026
September 3, 2026Medium High746.3701 - Safety - Areas Free From Hazards
State’s note: “The toddler playground has large rocks, tree roots and piping exposed that poses as a tripping hazard.”
October 9, 2026
June 11, 2026High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child was unsupervised for 1-2 minutes in a secure area of the building.”
July 10, 2026
April 8, 2026Low746.1105(3) - Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
State’s note: “Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985.”
April 10, 2026
February 25, 2026Medium High746.3417(3) - Children Handwashing After Toileting or Diapering
State’s note: “Through an investigation, it was determined that children are not consistently washing hands after diapering.”
March 26, 2026
June 3, 2025High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child was left unattended for 2 minutes while in care.”
June 19, 2025
May 1, 2025Medium High746.605(12) - Required Admission Information - Special Needs Statement
State’s note: “One out of 10 children were missing special care needs information as being addressed in their file.”
May 8, 2025
May 1, 2025Medium746.1309(a) - Documented Annual Training Area - 24 Hours Required
State’s note: “Two of the ten caregivers were missing 3 hours of annual training.”
May 15, 2025
December 19, 2024Medium High746.1601 - Child/ Caregiver Ratio - 13 or More ChildrenDecember 27, 2024
June 14, 2024High746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
State’s note: “A child was left unattended while in care.”
June 21, 2024
March 12, 2024Medium High746.605(13) - Required Admission Information - Special Needs Statement
State’s note: “4 children were missing special care needs documentation in their admissions forms.”
March 26, 2024
August 8, 2023High746.3805(a)(1) - Administering Medication - According to Label DirectionsAugust 14, 2023
January 24, 2023High745.621(a)(2) - AP Initial background checks submitted - At the time you hire someoneJanuary 30, 2023
December 8, 2022Medium746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
State’s note: “Two infants were missing infant feeding sheets signed by parent.”
December 15, 2022
August 18, 2022High746.1203(4) - Responsibilities of Caregivers - Supervision of ChildrenAugust 22, 2022
January 31, 2022Medium746.2803(4)(D) - Positive Methods of Discipline and Guidance - Brief Supervised Separation
State’s note: “A total of 3 caregivers stated they will separate the child from group as discipline for more than the allowed time (usually 1-2 minutes more).”
At the inspection

Recent inspections and visits

How many times has the state inspected Windhaven Academy?

Texas HHSC's file lists 15 inspections in the last two years, the most recent on October 28, 2026. 7 of the inspections and other visits in that period are marked as having found a deficiency.

Does Windhaven Academy have deficiencies on its record?

The state's summary for this operation lists 16: 6 high-risk, 5 medium-high-risk, 4 medium-risk, 1 low-risk. Each one is listed below with its date and whether it was corrected.

Is this a rating?

No. This page shows the State of Texas's own public records, summarized. It is not a rating, a review or our opinion. Ask the operation or HHSC about anything here.

About this record. Public record from the Texas Health and Human Services Commission, Child Care Regulation: the operations file, the inspections file and the non-compliance file on data.texas.gov, read daily. We summarize the state’s counts and quote its words; we don’t rate, rank or review anyone. For the official record or a complaint, go to HHSC Child Care Regulation. Is this your operation, and is something wrong? Tell us.

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